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Dec 19, 2005
Release 3.2.1 Now Available
What's New in Release 3.2.1
Important bug fix:
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Automatic next day broadcast. In certain conditions, automatic next day broadcast is not set. It is now fixed.
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Telephone recording. In certain conditions, telephone recording does not work. When you call into the modem to record, there is no message prompt or partial message prompt. And you can not record. It is now fixed.
New features:
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List Management for BroadcastByPhone allows you to:
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generate call list. This is a very useful feature when you want to call all the numbers in some specific area code but do not have the phone numbers for that area. All you need to do is use our phone number generator and scrub off do-not-call list. It saves you a lot of time and money to obtain phone list. You can also use this feature to call all employees for some company wide event notifications.
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clean call list by removing duplicate numbers, empty numbers, and failed numbers;
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remove do not call list, either provided by your personal list or by Federal Trade Commission;
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sort call list by name, phone number, or call status.
For more information, please see:
http://voicent.com/howto/autodialer_list_management.php
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New BroadcastByPhone command line option. For developers who wish to use command line interface, now you can specify more options, -import and -numbers to start broadcasting without creating a .voc file first.
For more information, please see:
http://voicent.com/howto_autodialer_command_line.php
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New Gateway Simple Call Interface clients added in Visual Basic, C#, Tcl/Tk, and Python. For programmers, we now have the Simple Call Interface clients in almost all major programming languages. Previous supported languages include perl, php, C++, and Java. With these clients, it is easy to send a telephone call from your program or website.
For more information, please see:
http://voicent.com/devnet/docs/simpleintf.htm
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Voicent Knowledge Base is added to our website to help you to understand and use Voicent products better. We publish usage tips, trouble shooting information, FAQ and support questions, and general news. Voicent Knowledge base are categorized and searchable. You can post your feedback or comments if you have any. However, you can not post new topics at our website currently. If you don't find answer to your questions, send us email.
For more information, please see:
http://voicent.com/kb
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List Management for BroadcastByEmail allows you:
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sort email list by name, email address, or status;
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clean email list by removing duplicate email addresses; email address without @; and empty email address;
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remove email list specified by you if you do not wish to send emails to specific email addresses.
For more information, please see: http://voicent.com/howto/email_list_management.php
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Voicent AutoReminder is widely used by
healthcare organizations and
individual medical offices for
appointment reminder calls. Voicent
AutoReminder provides an easy-to-use
appointment scheduler with automatic
outbound reminder calls. The reminder
call message is recorded by
professional voice talent and contains
appointment data, time, customizable
fields. With support for difference
interface mechanism, such as file
import, command line interface, and
HTTP (web) interface, integrations with
existing office management
software or other scheduling software
are straightforward.
Voicent BroadcastByPhone is deployed
in many small businesses, churches,
schools, and a wide range of
organizations. Voicent
BroadcastByPhone delivers pre-recorded
message to thousands of people over
the telephone by a single click. With
Message Designer, combined with
advanced speech technology, the
software is also capable of sending
personalized messages based on a
pre-designed template.
ABOUT VOICENT
Communication matters. Voicent is
motivated by the belief that great
communication builds great businesses.
Our software empowers healthcare
professionals, business owners,
religious leaders, and activity
organizers to better communicate with
people while at the same time, save
time and money.
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What We Offer
Voicent gives you the tools to connect and engage with customers. We offer predictive dialers, auto dialers, marketing automation, inbound IVR handling, phone and text/SMS surveys, bulk SMS, email marketing, and more. Whether you're a small business owner, hospital, nonprofit, government agency, or a global call center, we're confident that our award-winning, feature-rich software will help you connect, engage, and succeed.
