Tag Archives: sms

SMS text message queue management

I want to develop a two way text messaging application for queue management. I have people that queue up for hours to do a certain activity on first come first serve basis. I want to get rid of the queue … Continue reading

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How to enable Auto-Detect COM port in the Voicent Gateway

I am using a USB modem with a SIM card installed that isn’t listed on your SMS setup wizard, how do I connect it to the Gateway? The Voicent Gateway has a setting that will auto-detect the COM port being … Continue reading

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Call Center CRM: Dynamic Campaigns

The upcoming release (9.1.0) contains support for dynamic campaigns. Compared with normal campaigns, dynamic campaigns are Voicent CRM based outbound voice/sms/email campaigns that can be dynamically changed. To start a dynamic campaign, follow these steps: Step 1. Define call list … Continue reading

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Multiple USB GSM Modems

Voicent Communications has released an improvement allowing almost all USB GSM Modem devices to work simultaneously. Most of the USB GSM Modem providers will claim that the device will not work with multiple ones at the same time. This is … Continue reading

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What is the GSM Modem? I have Internet, do I need it to run Voicent BroadcastBySMS?

Hello, i want to buy Broadcast By SMS Professional Edition, but i want to ask about GSM MODEM, what it is? I am located in Beirut Lebanon, i have Broadband connection LAN not Dial-UP , so my question is does … Continue reading

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How long it takes to send 50,000 SMS messages?

Hello Can I check as to the time taken to send out 50,000 sms at one list? In order to send 50,000 SMS messages, (with one SMS Modem) it takes 5 seconds to send 1 SMS message. 12 SMS messages … Continue reading

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Sending appointment reminders via text

We currently do outbound dial for appointment reminders but would like to know what is required in accordance with your software in order to send appointment reminders via text. For example do we need to purchase an SMS finder? In … Continue reading

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