How to use "Personalize On Each Message"

If you have the Professional version, you can do so with Message Designer. The following paragraph is a sample message for personalized calls.

"Hi, your account is over due and the current balance is [Balance]. Please submit your payment by Jan 31. Thanks"

The [Balance] number is specific to each call and the number is supplied from an added column in the program main spreadsheet. The [Balance] number can be read over the phone using the built-in Text-to-Speech engine.

Since the message before and after [balance] are fixed, they can be pre-recorded as audio files.

Click here to see the demo.

1. Invoke the Message Designer

Select Designer --> Message Designer from the main menu. Then click the New button.

Click the New button from the message items section. From the file selection dialog, choose the audio file before [balance], click OK.

Click New button again. Choose "Specific to Each Call" selection. Give a column name such as "Balance" or any other name. Then select "use text-to-speech", click OK.

Click New button again. From the file selection dialog, choose the audio file after [balance], click OK.

2. Select the newly designed message

Select Broadcast --> Select Message. Choose the newly designed message. A new column named "Balance" is automatically added. Fill in the necessary balance number.

3. Start Broadcasting

Select Broadcast --> Start/Schedule Broadcast.