Category Archives: IVR Usage

General IVR usage

Handle No Input in IVR App

Posted on January 12, 2012

I am using IVR studio to create an application and everything works great. However, when the program prompt for an answer and the user does not answer or take too long (meaning no input), the system hangs up. Is there … Continue reading →

Posted in IVR Usage |

Call apps to access SQL database

Posted on October 12, 2011

I’ve purchased a license for BroadcastByPhone Enterprise System 4-line and I’m trying to implement it for our department needs. I have a few questions: I’d like to know if I can use the program to access a SQL Database for … Continue reading →

Posted in IVR Developer, IVR Usage, Outbound IVR |

Checking Active Phone Numbers

Posted on October 4, 2011

Want to get software that will periodically auto dial +/- 20,000 numbers and note (Status Field?) whether telephone number is active or inactive as in the following scenarios: 1.) has been disconnected by phone company (disconnect message, i.e., “This number … Continue reading →

Posted in IVR Usage |