When I try to request a license for IVR Studio I get the error: “This operation can only be performed on a machine that runs Voicent Gateway” What do I need to do?
Getting this error in the IVR indicates that you do not have the “Gateway Hosts” set to “localhost”. You likely have it set […]

I would like to look for a software that would automatically dials our main business line number and send us an alert mail if the application detects a busy tone
This should be pretty easy to do. You need Voicent BroadcastByPhone for making outbound calls, and IVR Studio for design the call application.
When you […]

We have been looking into hosted IVR solutions and came across your page. What you are doing looks very interesting to us. Two questions, why would we want to go with your solution instead of a hosted model and what are the realities of setting up our own using your IVR software?
First off, the major […]