Category Archives: Communication Best Practices

Suggestions for effective, affordable communication for businesses and nonprofit organizations.

Want to start doing an email newsletter but don’t know where to begin?

Posted on August 19, 2012

Voicent has begun distilling its How to Guide for Email Newsletters into brief articles specifically geared to various industries. The first in the series focuses on small- to medium-sized businesses looking to create email newsletters for lead generation, customer relationship … Continue reading →

Posted in Business, Communication Best Practices, Email marketing, How to, Nonprofit communication, SMB Marketing tips, Voicent | Leave a comment

New Voicent publication: How VoIP helps build Call Centers faster, cheaper and better

Posted on August 12, 2012

The astonishing advances that VoIP technology has brought to the Call Center is the subject of Voicent’s latest publication. Available at Voicent.com as well as in a presentation format on Slideshare.com, the publication provides an overview of the differences between … Continue reading →

Posted in Business, Call-center management, Communication Best Practices, technology, Voicent, VoIP, VoIP 101 | 1 Comment

Front moves west in Florida’s Voicent-powered war on illegal signs

Posted on June 20, 2012

News reports indicate that the Voicent-led fight against illegal signs in Florida tourism communities is now moving west across the state. Armed with Voicent software, officials up and down Florida’s east coast, from Jacksonville to Hollywood, are winning the war … Continue reading →

Posted in Business, Communication Best Practices, technology, Voicent | Leave a comment