Category Archives: Voicent

A Voicent complaint that made us smile

We never, ever, ever want our customers to be unhappy, but we did receive an emailed complaint from a client recently that inspired a brief, but proud, smile. The note wasn’t written angrily, but the writer was clearly perturbed. It … Continue reading

Posted in Automated appointment reminders, Business, technology, Voicent, VoIP |

Challenge dismissed, Voicent continues to ‘patrol’ the clean streets of Hollywood

Yesterday, the City of Hollywood, Florida’s use of Voicent’s BroadcastByPhone software was the subject of an Associated Press story. Produced for print and broadcast media by AP’s Miami Bureau, the story received national publicity. Coincidentally, on the same day, the … Continue reading

Posted in Communication Best Practices, technology, Voicent |

Clock is ticking on Release 7 support

As announced last fall, Voicent is withdrawing support of its Release 7 software as of Feb. 1, 2012. Although the software will continue to work, it will no longer be sold or be available for download on voicent’s website. If … Continue reading

Posted in Business, Voicent, VoIP |