360networks adds VoIP management
360networks has announced the launch of a new customer portal called 360connect. 360connect, according to company officials, helps customers manage VoIP-related interactions with 360networks, directly from the desktop. The VoIP solutions provider also plans to provide an option to integrate applications … Continue reading
4G would benefit from addition of VoIP
Wireless 20/20.com is suggesting that 4G operators can boost average revenue per user ROI by offering VoIP as well as data services. The independent market research and consulting company, which is focused solely on the emerging broadband wireless market, said many … Continue reading
A Voicent complaint that made us smile
We never, ever, ever want our customers to be unhappy, but we did receive an emailed complaint from a client recently that inspired a brief, but proud, smile. The note wasn’t written angrily, but the writer was clearly perturbed. It … Continue reading