The following is from AP news wire:
Intel Corp. is unveiling new technology that will let computers wake up from their power-saving sleep state when they receive a phone call over the Internet. Current computers have to be fully on to receive a call, making them impractical and energy-wasters as replacements for the telephone. The new […]

Soft-IVR is a software only solution that utilizes a third-party service provider for telephone services. Voicent IVR system, when used with Skype, is a typical Soft-IVR system. Soft-IVR software are installed on site and there is no hardware to install or configure.
When an incoming call is active, Voicent IVR system directs Skype to answer […]

This error is normally caused by a missing Skype file, which is normally installed under:
C:\Program Files\Common Files\Skype\skype4com.dll
To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options button and from the Options Window, select Install Skype Extras Manager as shown below.

Once installed, restart Voicent […]

Starting from release 6, Voicent IVR Studio supports Skype.
One advantage of Skype is that you no longer need a physical phone line or a voice modem. You can install Voicent and Skype on your laptop computer and making calls anywhere in the world, and receive calls anywhere in the world.
For inbound calls, you can receive […]

I have attached a simple version of what I want to do.

What I get when I run it are multiple pauses waiting for input at each choice stage. What I want is the following:
1. Make an announcement stating the nature of this call. (Announce)
2. Give […]

The draft version if IVR Studio Tutorial is releases.

The latest release 5.4.2 (IVR Studio release 2.1) contains the support for speech element.
A speech element is used to support speech command through speech recognition engine. For example, instead of asking the caller to press 1 for support, and press 2 for sales, the system can ask the caller to say “support” and “sales”.
The design […]

Many businesses and organizations are turning to inbound IVR applications to more effectively communicate with their customers and members. An inbound IVR application can automatically guide customers through each inquiry.
Examples of inbound IVR applications include:
Auto-Attendant and Music on-hold: An auto-attendant IVR application automatically connects callers the person or group they want to reach. […]

Handling routine phone requests for information can consume a substantial amount of time and money. Voicent IVR Studio offers an automated way to provide the same information. An IVR system lets callers interact with your company via the telephone for information. An IVR system can also be very effective for on-the-road employees who need to […]

We are still working on the document. But the draft is available online now.
IVR Studio User Guide