Category Archives: IVR General

General IVR Information

Different IVR menus for different Phone Numbers. One Gateway

I want to run multiple VoiceXML applications on the same Voicent Gateway. I want to be able to use DNIS to choose the application to run. Is that possible? Yes, you will need Voicent IVR studio for this. It will … Continue reading

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IVR Tutorial Video

Voicent IVR Studio Tutorial Video for most lessons are now available online. IVR Tutorial Video

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Using 16K TTS Engine and Voice

we currently have Release 8.1.2. We have created a C# program using the gateway. i wanted to use a better voice than the MS win7 one. The instructions said we had to use 8khz voices. I accidently downloaded a 16khz … Continue reading

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