Call center application for multiple client
We are a VoIP telephoney company and looking to add Call Centre Module for Outbound / inbound features for our client. We like your product and like to buy and offer it to our clients. Is it possible to run … Continue reading
Call flow hangs when IVR accesses mysql database.
The call flow hangs when IVR accesses mysql database. This error can be caused on Windows 64 bit machines that are running Java 1.6 (6) 64 bit JDK. This is remedied by installing the Java 1.6 32 bit JDK. The … Continue reading
Called Name and Called Phone Number
I am trying to built an application using Voicent Gateway and VoiceXML to monitor the incoming calls on 10 phone lines. I can retrieve the phone line number, the caller name and ID by using __VG__PHONE_LINENO__,__VG__CALLER_ID_NAME__ and __VG__CALLER_ID_NUMBER__ system variables. … Continue reading