Called Name and Called Phone Number

I am trying to built an application using Voicent Gateway and VoiceXML to monitor the incoming calls on 10 phone lines. I can retrieve the phone line number, the caller name and ID by using __VG__PHONE_LINENO__,__VG__CALLER_ID_NAME__ and __VG__CALLER_ID_NUMBER__ system variables. My question is: using Voicent Gateway and VoiceXML is it possible to retrieve the phone number the caller dialed?

Yes. They are called __VG__CALLED_NAME__ and __VG__CALLED_NUMBER. Please note these two variables are available only when a call is initiated by Voicent. For example, if you use Voicent BroadcastByPhone to call, the values of these two variables will be the values of the Name and Phone columns.

To get a list of all system variables, install Voicent IVR Studio, and select any element that uses variables. You can see all the system variables listed. All system variables starts with __VG__. Please also note that these are Voicent specific features for the VoiceXML gateway.