We do manual appointment reminders, why is this better?

Automated appointment reminders are more reliable because there is less chance of human error. Also, automation frees your staff of hours spent tracking appointments, dialing phones, waiting for answers, and leaving messages. Those hours can now be spent doing more important work.Voicent AutoReminder offers three different reminder tool: by voice(phone), by sms text message and by email.

Can appointments be confirmed using AutoReminder?

Yes, for voice or phone reminder, when a live person answers, he/she can press a key to automatically confirm the appointment. For SMS message, the person can just reply to the text message anytime. The reply message will be recorded in the AutoReminder. For Email, the person can confirm the appointment by click on confirm in the email (available in enterprise edition only)

Can the system be used as an appointment scheduler?

Yes, AutoReminder appointment reminder software includes an intuitive calendar for appointment setting and re-scheduling. No extra steps are needed to schedule a reminder call when you schedule an appointment. The software will automatically schedule the reminder call.

Can I personalize messages?

Yes, AutoReminder software includes a Message Designer for message personalization. For example, with Text to Speech, AutoReminder can play "Hi Bob, ..." for Bob and "Hi Mary, ..." for Mary, making your call more personal and more effective.