Share This Post:
Multiple IVR applications
I have a two line license… can I run different programs on eachline?
No, the application is installed on Voicent Gateway. The gateway handles multiple phone lines, all lines share the same application.
You can install multiple applications, but only one will be selected at any given time. The set the active IVR application for a specific time period, please select Setup > Options > Inbound from Voicent Gateway main menu, then click the button labeled Setup IVR Application for incoming call
Share This Post: