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Mix VOIP and Analog Lines
We just installed SIP in our office and have converted all of our office phones to the new service. Next step is change our IVR to SIP.
We have a 4 Line License and want to know if we can mix and match SIP with our modems? Example, can we run the IVR with 1 line on SIP and the other 3 lines on modems at the same time? I couldn’t find any info on this in the help topics on your site, and it isn’t apparent in the setup screen whether or not this is supported. Please let me know if this can be done and any special setup info
Technically, there is nothing prevent you from mixing lines. There is also nothing special you need to do to set it up.
However, this is not common and not supported. For example, there are some features only available for VOIP lines but not for modem lines. So if your application uses these features, some lines will work and some will not.
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