Category Archives: VOIP

Configure Voicent to use Avaya IP office

I have purchased inbound Enterprise package. Now I have Avaya IP office. So incoming call is coming to Avaya IP office i want to redirect that call to Voicent gateway. please tell me what configuration need to be done in … Continue reading

Posted in IVR General, VOIP |

Different IVR menus for different Phone Numbers. One Gateway

I want to run multiple VoiceXML applications on the same Voicent Gateway. I want to be able to use DNIS to choose the application to run. Is that possible? Yes, you will need Voicent IVR studio for this. It will … Continue reading

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR, PBX, VOIP |

Digium Switchvox and Avaya IP 500

I am looking at IP PBX’s. The two that are front runners are Digium Switchvox and Avaya IP 500. Can you confirm that your systems will work with these PBX’s. We will be running a system with 2 T1′s? Voicent … Continue reading

Posted in PBX, VOIP |