Category Archives: VOIP

Configure Voicent to use Avaya IP office

I have purchased inbound Enterprise package. Now I have Avaya IP office. So incoming call is coming to Avaya IP office i want to redirect that call to Voicent gateway. please tell me what configuration need to be done in … Continue reading

Posted in IVR General, VOIP |

IVR for Mitel ICP PBX

Hi! I have a potential customer that has a Mitel ICP 3300 PBX with SIP service. If not mistaken, their current release is the 4.0. Active software load: 10.0.0.10_2. They need an IVR that can integrate with their PBX system. … Continue reading

Posted in IVR Usage, PBX, VOIP |

Use 3CX softphone

can I use Voicent IVR Studio directly with my 3CX softphone configured with a sip number? If you have a softphone working, you can get Voicent software working also. In fact, you do not need any softphone in order to … Continue reading

Posted in VOIP |