Monthly Archives: January 2008

Debug IVR Applications

Posted on January 18, 2008 | By Voicent

The application plays wav file “Sorry the system cannot continue due to error, please try again”. and the call hangs up. I have attached the log. The call flow is as follows: Incoming Call -> Main Menu (present speech command) … Continue reading →

Posted in IVR Developer |

IVR application integrate with relational database

Posted on January 16, 2008 | By Voicent

I would like to write (insert) to a SQL table (MS Access) using JDBC from a IVR Studio program. I believe I can call a Java Method. Can you confirm that would be the proper way and do you have … Continue reading →

Posted in IVR Developer |

Send email from IVR application

Posted on January 16, 2008 | By Voicent

How would I send an email from a IVR Studio application?Basically If the expected greeting is not “heard”, then I need to senda email. Basically, an IVR application can use a Java action to call a Java method to send … Continue reading →

Posted in IVR Usage |