The application plays wav file “Sorry the system cannot continue due to error, please try again”. and the call hangs up. I have attached the log.
The call flow is as follows:
Incoming Call
-> Main Menu (present speech command)
-> […]

I would like to write (insert) to a SQL table (MS Access) using JDBC from a IVR Studio program. I believe I can call a Java Method. Can you confirm that would be the proper way and do you have any examples you can share?
Yes, it is the proper way.
We do not have samples using […]

How would I send an email from a IVR Studio application?Basically If the expected greeting is not “heard”, then I need to senda email.
Basically, an IVR application can use a Java action to call a Java method to send email. For more details, please take a look at the sample Voicemail to […]