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    Archive for April, 2008

    IVR Studio lines required for 4-line autodialer

    Thursday, April 17th, 2008

    I am running a 4 lines BBP Professional version for appointment reminders. Currently the settings are
    Press 1 to repeat, press 2 to confirm and press 3 to reschedule. So when the patient/receiver press either one, they will immediately hear “Thank you and Goodbye.”
    Now what I want is that after the receiver made the choice, […]

    IVR: Failed to create Skype COM interface

    Friday, April 4th, 2008

    This error is normally caused by a missing Skype file, which is normally installed under:
    C:\Program Files\Common Files\Skype\skype4com.dll
    To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options button and from the Options Window, select Install Skype Extras Manager as shown below.

    Once installed, restart Voicent […]

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