Yearly Archives: 2008

Posted on May 8, 2008 | By Voicent

I am interested in Voicent Gateway from a developers perspective and have been reading the API. I have already purchased a licence for BroadcastByPhone which is on a Standard Edition. Can you please tell me if I can utilise all … Continue reading →

Posted in IVR Developer |

IVR Studio lines required for 4-line autodialer

Posted on April 17, 2008 | By Voicent

I am running a 4 lines BBP Professional version for appointment reminders. Currently the settings are Press 1 to repeat, press 2 to confirm and press 3 to reschedule. So when the patient/receiver press either one, they will immediately hear … Continue reading →

Posted in IVR Usage |

IVR: Failed to create Skype COM interface

Posted on April 4, 2008 | By Voicent

This error is normally caused by a missing Skype file, which is normally installed under: C:\Program Files\Common Files\Skype\skype4com.dll To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options … Continue reading →

Posted in IVR General, IVR Usage |