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Monthly Archives: January 2010
Choose a TTS engine
I would like to buy a TTS voice for my Voicent system. I went to the website Nextup.com, there are too many choices. I would like to have your take on this: Which TTS should we pick?. Do we need … Continue reading
Posted in IVR Usage
Missing half second or so initial audio
The gateway misses first two words or sometimes poses on second word for an incoming call. This seems to be an issue only happen when VOIP/SIP is used, it does not happen when physical phone line is used. Typically, the … Continue reading
Avaya IP extension
Is there a way to have the gateway connect to my Avaya switch using a IP extension Yes, as long as the IP extension is SIP based. For example, if it works with a SIP softphone like X-Lite, then it … Continue reading