Monthly Archives: May 2011

Using a single access channel for multiple users

Posted on May 2, 2011 | By Voicent

My business deals with obtaining information from callers where a user initiates a phone call to a SINGLE number (may be 1800 number) and goes through a voice prompt (which I can configure using IVR studio) to submit data (via … Continue reading →

Posted in IVR Usage, VOIP |