Monthly Archives: January 2013

Always play pre-transfer message

My question is this, can the pre-transfer message tell the customers that they are being transferred and then if the line is busy music on hold (queue) will start. The reason why we want queue is we have 3 lines … Continue reading

Posted in PBX |

Use multiple Voice Gateways

In order to use analog phone lines to make phone calls, you will need a device to connect your computer to these analog phone lines. These devices are called voice gateways. Cisco SPA 3102 is a single port voice gateway, … Continue reading

Posted in PBX, VOIP |