Monthly Archives: October 2013

Recording prompt has empty recordings

Posted on October 25, 2013 | By Voicent Info

I created an IVR Studio prompt that allows my customers to leave a recording and then it sends me an email. The problem I am having is that it will send the email that someone left a recording, but there … Continue reading →

Posted in IVR Usage |

SPA 3012 needs to connect to a router

Posted on October 15, 2013 | By Voicent Info

I purchased Flex PBX that uses SPA 3102. I am trying to do build an offline PBX system, but it would not connect once I unplugged it from the internet. What should I do? Does it even work offline? Voicent … Continue reading →

Posted in PBX, VOIP | Tagged , ,

Unified Communications

Posted on October 1, 2013 | By Voicent

Will the IVR Studio offer Unified Communications – where voice mail messages are unified with an email server? IE – Voice Mails sent to desktop or smartphone email. When person deletes the emailed voice mail attachment, the message will be … Continue reading →

Posted in IVR Usage |