Monthly Archives: April 2015

Voicent defines voice broadcasting as a mass communication technique that broadcasts telephone messages to hundreds or thousands of call recipients at once. Now it has grown very popular over all commercial and community applications. That’s right! This means that voice … Continue reading →

Speed of deployment, business continuity, the ability to future-proof infrastructure, easy to predict payments, and many more are just some of the many benefits for companies that cloud communications may give. A lot of companies tend to rely unto the … Continue reading →

You may think of a “call center” as being a enormous room packed of agents, but in fact, a call center may be very small. Call centers are often used for the following business functions: Catalog sales Collections Customer service … Continue reading →