Monthly Archives: July 2015

Configure Broadvoice VoIP Service with Voicent

Step 1: Setup Broadvoice Account & Gather SIP Information To start, you need to purchase a Broadvoice service to configure with Voicent’s platform. You can do so here. Once you have an account you should obtain access to your SIP … Continue reading

Posted in IVR Usage, VOIP |

Setup Voicent Software with RingCentral OLD

RingCentral VoIP is SIP based and you can configure Voicent software to use it, however it does not support Dual Tone Multiple Frequencies (DTMF) tones. Without DTMF tones, Voicent software cannot determine whether a key has been pressed or not. … Continue reading

Posted in IVR Usage, VOIP |

Setup Voicent Software with RingCentral

RingCentral is a VoIP phone service provider that you can configure Voicent software to use it. Step 1: Collect RingCentral SIP Information To configure Voicent software to use RingCentral, login to your RingCentral account here. If you do not have … Continue reading

Posted in IVR Usage |