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Crossing Boundaries for Inbound Call Center

Speed of deployment, business continuity, the ability to future-proof infrastructure, easy to predict payments, and many more are just some of the many benefits for companies that cloud communications may give. A lot of companies tend to rely unto the … Continue reading

Posted in IVR Usage |

How to Save Money with Call Center Software

You may think of a “call center” as being a enormous room packed of agents, but in fact, a call center may be very small. Call centers are often used for the following business functions: Catalog sales Collections Customer service … Continue reading

Posted in IVR Usage |

Facts About IP PBX

High-speed Internet is very famed today for filling people with several services associated to various diverse fields. So thus the appeal of IP PBX phone systems is growing in popularity among companies of all sizes. IP PBX has boost its … Continue reading

Posted in IVR Usage |