Category Archives: Developer

Flexibility with your Predictive Dialer

As Voicent’s customer base continually expands we get an increasing number of innovative ideas, feature requests, as well as general complaints about other Predictive Dialers on the market. We strive to meet all of our clients concerns and address them … Continue reading

Posted in Asterisk, Call Center Software, Developer, Predictive Dialer, voip |

How to populate Voicent Dashboard with an Agent Script

I am using agent dialer the predictive dialer and can not figure out how to get a script to my agents. What is the easiest way to get a script to our agents? Great question! Luckily, Voicent offers multiple ways … Continue reading

Posted in Call Center Software, Developer, Predictive Dialer, voip |

Integrate Predictive Dialer with Zoho CRM

I am trying to setup using Agent Dialer to my salespesons. The idea: – Export a list of leads from crm.zoho.com in CSV format – Use the dialer automatically (import the list and start dialing) – After each call, use … Continue reading

Posted in Developer |