Caller ID: SIP advanced settings
In general, the caller ID display for outbound calls are controlled by the SIP message sent from Voicent software and/or your SIP phone service. Many services assign caller IDs to your account or SIP trunk. These caller IDs are set … Continue reading
Posted in Predictive Dialer, voip
Cisco UC 500 for predictive dialing
I need a predictive dialer for my call center (10 users). My IPBX is Cisco UC 5OO With 7940 ip phone. How work your predictive software? Give me more details for testing . Thank you for your reply To test … Continue reading
Posted in Predictive Dialer, voip
Cloud pricing (usage fee) explained
The usage fee on Voicent cloud is based on the connected minutes. The time starts from a call is answered, whether by human or machine, to the time the call is disconnected. Basically the call is charged based on connected … Continue reading
Posted in Predictive Dialer, voip