The easy to use campaign wizard helps you step-by-step to create your campaign.
Voicent predictive dialer software allows you to choose how many phone lines you want to use during your campaign to match the number of agents you have.
Control your campaign from your smart phone, and check campaign summary report and call details.
With call disposition rules, you can specify how many times to retry busy lines and answering machines.
Easy campaign start and stop, pause, restart, and rerun with a single button click.
With predictive dialing, you can assign agents to calls based on their skills or other demographic information.
You can assign certain agents to certain campaigns based on their roles.
Automatically stop campaigns at a set time with time zone management.
Run multiple campaigns simultaneously, each with its own message, campaign options, call list, and transfer agents.
Connect calls to any office phone or cell phone.
Transfer calls to Voicent Agent Dashboard™, a unified desktop tool for CRM screen pop, conference call, and blended calling queue management.
Connect to your corporate PBX system or any VOIP service providers using our on premise software.
You can add as many agents and VOIP channels you like to boost your dialing speed. Each agent gets 3 phone lines for on premise software.
Agent can access multiple simultaneous campaigns
