Share This Post:
Another typical IVR Application
a. User/customer calls our number, the call is picked by IVR
b. IVR asks user to enter number/alphabet via phone keypad
c. IVR understands the number/alphabet and calls our program to check for the property details
This application is a typical usage of IVR technology and the application can be easily created by copying/pasting some segments of the sample applications using IVR Studio. The sample that is similar to this application is database integration sample.
In the sample, the account number and password are collected from the caller, and they are sent to the database action as arguments. To call your program from the IVR application, use the Run Program Action instead. The rest should be the same.
Share This Post: