Monthly Archives: February 2008

IVR auto attendant extension assignment

Posted on February 23, 2008 | By Voicent

How do I assign extensions to the IVR auto attendant? My main menu is using entries for 1-9… I would like to assign extensions starting with 201… but when I make the key prompt 201… it tells me 2 is … Continue reading →

Posted in IVR Usage |

IVR Design element and transition

Posted on February 11, 2008 | By Voicent

I have attached a simple version of what I want to do. What I get when I run it are multiple pauses waiting for input at each choice stage. What I want is the following: 1. Make an announcement stating … Continue reading →

Posted in IVR General, IVR Usage |