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Monthly Archives: February 2008
IVR auto attendant extension assignment
How do I assign extensions to the IVR auto attendant? My main menu is using entries for 1-9… I would like to assign extensions starting with 201… but when I make the key prompt 201… it tells me 2 is … Continue reading
Posted in IVR Usage
IVR Design element and transition
I have attached a simple version of what I want to do. What I get when I run it are multiple pauses waiting for input at each choice stage. What I want is the following: 1. Make an announcement stating … Continue reading
Posted in IVR General, IVR Usage