Monthly Archives: January 2009

Error: Touch tone key not available from parent element

I am using the sample in the tutorial, but when I check the app, it shows me the error: Error : (Element Ask for Password transition condition) To Correct Password: Touch tone key not available from parent element How do … Continue reading

Posted in IVR General |

IVR Concept: What is a child element

A IVR call flow diagram is arranged as a tree structure show below: An element is a node in a tree. For example, the box labeled Get Password is an element. A child element is a element that has a … Continue reading

Posted in IVR General |