When I try to request a license for IVR Studio I get the error: “This operation can only be performed on a machine that runs Voicent Gateway” What do I need to do?
Getting this error in the IVR indicates that you do not have the “Gateway Hosts” set to “localhost”. You likely have it set […]

Here is what I want to do:
Call in to a main telephone number via landline, cell or VOIP client.
Access their assigned extension via voice prompt.
Access message recording features which include-
Initiate record
End record
Review
Re-record
Send to production queue on completion.
To recap, what I need is a solution that will let me create an inbound VM/IVR/Mailbox system dedicated to […]

I’ve been reading about IVR Programming online and some of the IVR scripts look very complicated. Do I need to spend a lot of times on learning IVR Studio in order to create my own IVR application? Thanks in advance
Traditional IVR programming can be complicated. First, most IVR programming or custom IVR programming are not […]