Monthly Archives: October 2009

Detect main phone line busy

Posted on October 19, 2009 | By Voicent

I would like to look for a software that would automatically dials our main business line number and send us an alert mail if the application detects a busy tone This should be pretty easy to do. You need Voicent … Continue reading →

Posted in IVR Usage, Outbound IVR |

Digium Switchvox and Avaya IP 500

Posted on October 16, 2009 | By Voicent

I am looking at IP PBX’s. The two that are front runners are Digium Switchvox and Avaya IP 500. Can you confirm that your systems will work with these PBX’s. We will be running a system with 2 T1′s? Voicent … Continue reading →

Posted in PBX, VOIP |

Asterisk as an IVR system?

Posted on October 9, 2009 | By Voicent

Can I use your IVR Studio software with my Asterisk PBX system? Yes. It should be easy to setup also. To link Voicent IVR system to Asterisk, simply set it up as extensions of Asterisk. So when an incoming call … Continue reading →

Posted in IVR Usage, PBX, VOIP |