Monthly Archives: October 2009

IVR and VOIP

Posted on October 7, 2009 | By Voicent Blog

We have been working with a large client on developing and a testing a custom IVR implementation using our IVR software. Their IVR solution needs to have a near 100% clarity, connectivity and quality in order for their custom IVR … Continue reading →

Posted in IVR General, IVR Usage, VOIP |

Simple CLI or ANI IVR application

Posted on October 6, 2009 | By Voicent

Can you customize and IVR application that will simply play to the caller the CLI or ANI? I would assigned a DID number routed to the IVR thru a voip link and let the caller dial that number to check … Continue reading →

Posted in IVR Usage |

TTS Engines from NextUp

Posted on October 6, 2009 | By Voicent

Will NEXTUP.COM’s TextAloud using a Nuance 22khz voice font work with your TTS plug-in? Thanks For telephony quality audio, you must use 8KHz voice. The standard telephony audio is PCM 8Khz, 16bit, mono.

Posted in IVR Usage |