Yearly Archives: 2009

IVR for checking fraudulent transations

I have an identity theft business. I would like an automated line set up so that a creditor can call the automated line and it then routes the call to the customer so that he/she can verify if the transaction … Continue reading

Posted in IVR Usage |

24 line PBX hardware configuration

We are looking for Voicent Flex PBX enterprise edition solution (24 lines). Can you describe us the ideal hardware configuration for this. Sure. For 24 lines, you need to get as much CPU processing power as possible. It is strongly … Continue reading

Posted in PBX |

IVR and incoming phone number

I went through your website i really like your IVR studio software which cost 499. After going through your samples, i found out that you people did not include how to get a phone number to attach to the IVR … Continue reading

Posted in IVR Usage |