IVR for checking fraudulent transations

I have an identity theft business. I would like an automated line set up so that a creditor can call the automated line and it then routes the call to the customer so that he/she can verify if the transaction is fraudulent. Would I be able to accomplish that through your service?

Voicent does not offer hosted IVR services, however, Voicent software, in this case IVR Studio, can be used to setup such a service. You will have to do some customization. For example, the IVR software needs to be able to get information (such as phone number) from your customer database. This requires some simple programming that most IT engineers should have no problem to accomplish.

To get started, just download the software and give it a try. Follow the product walkthrough that is included in the program.