Monthly Archives: March 2010

Use Inbound and Outbound IVR Together

Posted on March 22, 2010 | By Voicent

I have a 4 line IVR and 4 line Broadcast dialer using Skype. I have a Skypein number also. Can I run both in bound and outbound at the same time if I only assign 3 lines of IVR to … Continue reading →

Posted in VOIP |

Mix VOIP and Analog Lines

Posted on March 18, 2010 | By Voicent

We just installed SIP in our office and have converted all of our office phones to the new service. Next step is change our IVR to SIP. We have a 4 Line License and want to know if we can … Continue reading →

Posted in VOIP |

Outbound call message

Posted on March 18, 2010 | By Voicent

I just had a couple of questions regarding your product which I hoped that you could help with. 1. How do I change the default anouncements that are used in the system. If you are talking about the message played … Continue reading →

Posted in Outbound IVR |