Monthly Archives: March 2010

Use Inbound and Outbound IVR Together

Posted on March 22, 2010

I have a 4 line IVR and 4 line Broadcast dialer using Skype. I have a Skypein number also. Can I run both in bound and outbound at the same time if I only assign 3 lines of IVR to … Continue reading →

Posted in VOIP |

Mix VOIP and Analog Lines

Posted on March 18, 2010

We just installed SIP in our office and have converted all of our office phones to the new service. Next step is change our IVR to SIP. We have a 4 Line License and want to know if we can … Continue reading →

Posted in VOIP |

Outbound call message

Posted on March 18, 2010

I just had a couple of questions regarding your product which I hoped that you could help with. 1. How do I change the default anouncements that are used in the system. If you are talking about the message played … Continue reading →

Posted in Outbound IVR |