Monthly Archives: April 2011

Large Generated VXML file

Posted on April 29, 2011 | By Voicent

Does the size of the dynamically generated VXML content play a role in whether the call recipient experiences a long delay when answering his/her call? I understand the factors as outlined in your knowledge articles that determines the delay, but, … Continue reading →

Posted in IVR Developer |

Forward calls to voicemail

Posted on April 29, 2011 | By Voicent

Im useing IVR. Im useing a basic setup, 1 for sales, 2 for vending, three for billing and 0 to leave message. When i push 1 for sales it plays the message then pop up is displayed on my computer. … Continue reading →

Posted in IVR Usage |

Setup inbound call center

Posted on April 7, 2011 | By Voicent

I am going to setup a Call Center for my business. I am searching a Call Center application that suits my requirements. I have checked your application. But I have some confusion and question to be cleared. I couldn’t yet … Continue reading →

Posted in IVR Usage, PBX, VOIP |