Monthly Archives: February 2012

IVR to get through call queues

Posted on February 22, 2012 | By Voicent

Quick question. Does your product have the ability to get through call queues. I.e. Could I have it call my ISP, and play a pre-recorded message once the agent picks up. This may involve selecting 2 for business, short pause, … Continue reading →

Posted in IVR Developer, IVR Usage |

Start a process via SMS

Posted on February 20, 2012 | By Voicent

I need an sms gateway services, which i will like to use to enable a BPM application that I am building. I need to be able to start a process via SMS. Is any of your product able to do … Continue reading →

Posted in IVR Developer |

IVR Tutorial Video

Posted on February 7, 2012 | By Voicent

Voicent IVR Studio Tutorial Video for most lessons are now available online. IVR Tutorial Video

Posted in IVR General |