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IVR Route Calls by Login
I’m interested in your IVR Studio and dialer applications, but I have a few questions about their compatibility and functionality. I’m currently using Oaisys Netphone. Is that compatible?
Voicent software supports VOIP through Skype. Voicent program will directly interact with Skype software. For other VOIP serivces, Voicent program cannot direct interact with the their software, mainly because they usually do not provide access API. However, if the service provides an analog phone adapter, then you can connect the phone adapter through a voice modem. For example, if you use Vonage, you can connect a voice modem to the Vonage router/adapter, and Voicent software will be able to use Vonage.
Also, I noticed that you have the ability to present specific content via password access. Is this information dynamic or simply static content? Also, can you rout calls by user-login?
Either way is fine. The sample is a simple application, where the information is stored in a file or relational database. IVR Studio is a development enviroment also, so you should be able to develop your application any way you want. The basic extension methods for IVR Studio are web interface (HTTP protocol) and Java interface. In theory, you should be able to write any application using the Java programming language. For example, you should be able to implement an application that routes calls by user login.
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