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Asterisk as an IVR system?

Can I use your IVR Studio software with my Asterisk PBX system?

Yes. It should be easy to setup also. To link Voicent IVR system to Asterisk, simply set it up as extensions of Asterisk. So when an incoming call comes, the IVR system answers the call just like a real human answers a call. The extension is setup as a SIP extension, and the IVR application run as a collection of softphones.

Once you connect the Voicent system to Asterisk, you have all the power and ease of use of the IVR Studio at your disposal. For example, you can link your IVR application to your website, or customer database, or Java programs. You can send email from your IVR application, or almost any feature that can be implemented using Java.

It should be pretty easy to create an IVR application, for example, to intellegently route incoming calls based on agent skill set or location.

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