Auto Telephone Order Placing System

I happen to come across your website on Google. We are reaching out in regards to a telephone system, that we can ingrate and use with our needs perhaps your company can assist us. We are looking to host the system (in house) therefore we would need the Hardware and Software end of the package.

I came across a company that were selling some items and when I called them they had a Auto Telephone Order Placing System. Self explanatory but I would like to point out that this Auto Telephone system allowed me to place an order for a BOOK, It prompt me with information on the books, also asked about my personal information i.e: Full name, it would repeat the name to make sure it was the correct, and allowed for me to prompt if it was correct or incorrect via voice recognition, also information as shipping, and even credit card information, email address, etc. This system that the company had set up would be an ideal solution and great to incorporate into our infrastructure.

Actually, it is not that hard to create such a phone ordering system using Voicent IVR Studio.

All the phone interactions, such as prompt for entering information, collect user inpurt, and confirm caller input, can easily designed within the IVR Studio’s graphical user interface. Creating such as Voice user interface does not involve programming at all.

IVR Studio also provides extension methods for easy software integration. These methods include actions for interfacing with database, website, external program, etc. You could use these built-in support, for example, to save the order information to a relational database, interface with your backend credit card processing software. This part does require you know some programming.

The best place to get started is to download the software and try some of the samples.