Share This Post:

IVR and ODBC

I hope to use your IVR product over Skype. Can I write and read data to/from SQL Sevre or ODBC database

Yes. The easiest way to connect to a SQL database is through JDBC, since the IVR application is deployed on the embedded tomcat webserver. For Voicent IVR application, Java is the native programming language you can use. But if you want to use ODBC and C++ or any other programming language, you can certainly do so with the external program interface. Simply create a program to access your ODBC database as usual. Then from IVR Studio, use the “launch external program” action to connect to your ODBC program.

Share This Post:

This entry was posted in IVR Usage. Bookmark the permalink.