Skype IVR

Hi, we are looking for a solution where are people could dial into an IVR system using a normal cell phone calling a skype number. They will need to enter their employee number which will query a database and return a name for verification and then enter a land location number (also query a db) then check in or out which will update a database. What products would we need to do this? Thanks

You need Voicent IVR Studio, which is specifically designed for this kind of IVR application. You can download the IVR software and give it a try. The best place to start is the product walkthrough, from the program’s Help menu.

You can set up Voicent software to use Skype. Once your IVR application is deployed from IVR Studio, Voicent system will automatically answer any call to your skype number. Once connected, your IVR application will kick in to interact with the caller and backend database.