Leave message without pressing a key

When using the Voicent software to call individuals, is it possible to have them leave a recorded message back to us without having someone there to hit the record button? If so how do we accomplish this?

Yes. However, you have to use Voicent IVR Studio to design a customized call message. The built-in message designer does not support this.

It is easy to create such a customized call message using IVR Studio.

1. Open IVR Studio. From the start up page, select “create new app for broadcast by phone”
2. Under Live answer element, add a Record element. Enter the necessary audio prompt etc.
3. Save the app and deploy

Now open Voicent BroadcastByPhone software, select Broadcast > Select Message, and choose the newly designed IVR app.