Define IVR Choice Element

I tried to design algorythm in IVR Studio but get that message after validation:

Warning : (BBP Outbound Call) No element is defined for answering machine

Error : (YES) No touch tone key is defined. Must have child element
Error : (NO) No touch tone key is defined. Must have child element

The first warning message means that under the “Answering Machine” node, there is no element defined. When the system calls a number and it is answered by an answering machine, the system looks under the definition under “Answering Machine” node to see what it should do. If there is no element, it simply hangs up and continue. If you have an element like a Prompt element, then the system plays the defined prompt.

The next two error messages indicate that you have a Choice element, but the choices of the element is not defined. For example, if you have a Choice element and you want to set “press 1 for yes, and press 2 for no”, you need to add two child element under the Choice element as follows:

1. Add one child element like a prompt element under the Choice element. Select Properties of the child element, named it “yes” and set “touch tone key response is: ” to “1″ under “transition from parent element”. You could also define the prompt properties for the child element, which will be played after “1″ is pressed.

2. Add another child element under the same Choice element. Select Properties of the child element, named it “no” and set “touch tone key response is: ” to “2″.

Now you should have a choice element with two child elements, one defined for “press 1 for yes” and the other for “press 2 for no”.