Business Benefits of Moving from an On-premise PBX to an IP PBX

For any number of reasons—not the least of which is the relatively large investment required for a new PBX—many businesses have delayed upgrading their PBX. Consequently, you may be living with a phone system that lacks the capabilities and flexibility to support rapid growth or business agility. Or you may be dealing with the worry that you are literally one aging component away from complete failure of your company’s business communications.

System downtimes impacting offices or locations for hours or even days, exponentially rising support and consultant costs, and too much time spent trying to maintain multiple PBXs—often from different providers and scattered across many locations – do any of these issues rings a bell? This article discusses compelling reasons for replacing your company’s on-premise PBX system with an IP PBX solution.

Unifies communications across your company

The typical company with an on-premise PBX uses a patchwork of business communications tools — standalone fax machines, individual Internet fax accounts, third-party audio and video conferencing, and web meetings. This approach typically lacks connection or synergy among the various tools. In addition, as the service accounts have accumulated over time, you may need to manage multiple, and sometimes redundant, bills from the various providers.

Voicent IP PBX integrates your business communications into a single solution that includes voice, auto attendant, screened-call forwarding, call queuing, music on hold and other Unified Communications (UC) features. It also integrates with cloud-based and back-office business applications. This one-stop service not only saves costs and delivers the synergy of linking various modes of communication, but also eliminates the management, unwieldy billing, and cost tracking associated with multiple vendors.

Flexes when your business flexes

When you are growing or simply competing in today’s competitive markets, you cannot afford anything — including a business system — that holds you back. As your business expands or your business needs change, the Voicent IP PBX adapts.

Instant access to the latest features or updates

Some legacy PBX systems come with a limited feature set, and more advanced products may charge extra for basic features such as voicemail or the latest UC tools as they become available. With this system, the latest features and capabilities are continually integrated into the system.

Conclusion

Aging hardware and the antiquated model of the PBX-based business communications system are driving more and more enterprises to switch to cloud VoIP. A solution such as Voicent offers the perfect way to move yourphone system into the modern world.