Cloud based IP PBX enough?

PBXs (Private Branch Exchange) sort communications among the interior telephones lines of a private organization usually a business or a company, and also connect them to the public switched telephone network (PSTN) via trunk lines. The trunk lines can be analog PSTN lines, PRI channels over T1 or in the case of IP-PBXs, the more modern VOIP based SIP trunks can be used in conjunction with analog and PRI trunks.

Like any other cloud based services available today, now you can get your IP PBX functionality through a cloud service, either via a third party cloud based PBX service provider, or by organizing your own PBX solution in a secluded or public cloud. Well, first let us take a good look at the advantages of having the PBX in the cloud against PBX IP PBX in your office location with respect to numerous factors. Later we will discuss what software could help your IP PBX.

Let us first take a look between reliability and voice-quality which are the two most significant things to consider for voice. If the IP PBX is located at the same place where your office is located, your phone answering system solely depends on the timesyour office is available. Since your office will be more vulnerable and not all times on the go than a professional data-center, the section goes to the hosted PBX in terms of reliability. As an example your IP PBX can still forward calls to extensions like mobile phones or anay handled wireless communication device even if the power at the office may be down.

With a cloud based IP PBX, you have to rely on VOIP based SIP trunks as it is not as useful or sometimes not feasible to rely on analog voice trunks at a data center. However, the connectivity at the data center will be able deliver the best of all passage for your VOIP packets. The serious component therefore is the last mile, i.e. your WAN connectivity between the offices to the data center that will be hosting the PBX. Once you have the best broadband bonding appliance that can vigorously influence more than one broadband connection, your voice quality and reliability will be top notch.

In addition there is no question that the cloud based IP PBX will have the most scalable and flexible architecture, especially in multi-office environments.

Flex PBX of Voicent

Flex PBX software of Voicent has a full feature of a business phone system. You will surely need this for your business, why? Because it supports VoIP/SIP, Skype, even regular phones and so much more! Besides being able to increase credibility and confidence of clients and future clients Flex PBX is very feature rich software.