Web API to call a client

I would like to find out if your autodialers can receive instruction through a web API to call a client number from my database and ask the user to press a number pad button to receive a confirmation. If so, how scalable is this product using VOIP? Thank you in advance

Yes, you can definitely do that with Voicent Gateway’s web API to trigger a call, which only requires a simple HTTP post. The second part is the call message, you have two choices: one uses the low level VoiceXML interface of the gateway, the other uses Voicent IVR Studio, a GUI tool for developing IVR applications. For more information, please see Voicent Developer Center.

We recommend you use Voicent IVR to create your app since it will save you a lot of development time. The tool has a built-in support for database, so it will be easy to update your database after a call. For press a number feature, you can simply built that by point-n-click some buttons in the GUI environment.

VOIP scalability

One advantage of using VOIP is its scalability. The main reason is that it does not require a telephony board, which has fixed number of ports and connections. These boards are notorious to setup and maintain. For VOIP, the only limitation is how powerful your computer is and how much bandwidth you have. These days, a simple Intel i7 based desktop computer, which cost a few hundred dollars, can support 100 simultaneous calls. A multi-processor Xeon based server computer can supports hundreds of simultaneous calls. In addition, if you use a cluster of servers for Voicent software, you can virtually build a call center without limit on scalability.

The best way to get started is download the software and give it a try.